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Forum Discussion
RBK20 - Been sent a faulty device. How to apply for refund?
I had purchased the Orbi RBK20 AC2200 on consulting with the sales team person on chat in the netgear website on 08/06/2020 and it was delivered the very next day. Right out of the box, I had lots of...
Tried all settings mentioned with the technical support person on call and nothing improves the performance. There are not heavy equipments or devices next to the router to cause interferance. I negated that by backhauling the router and satellite and the sync is in blue but the speed is still in single digits. The technical suppor person gave up.
Have a tiny unmanaged Ethernet Switch - Fast or Gigabit does not matter - to check if the link to both devices making up the wired backhaul connection does have network link LED indications? But anway, in the same room, the wireless backhaul must perform much better.
We need some assistane from Netgear here ... Dustin_V please.