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JKHerbert's avatar
JKHerbert
Tutor
Jan 26, 2021
Solved

RBK20 +2S disconnects inc wired Pc

Seems it is a common problem to keep the RBK20 from dropping the Internet a couple of times a day. Still working through all the suggestions to try to find the magic bullet. Question - should a PC wir...
  • JKHerbert's avatar
    JKHerbert
    Feb 05, 2021

    Support has decided to replace the router.  Hopefully, that solves all my problems.  AND if not, I will start another thread.  ;-)

     

    Thanks, FURRYe38  and vajim, for all your help.

     

JKHerbert's avatar
JKHerbert
Tutor
Jan 29, 2021

Thanks for replying:

 

I forced the update V2.6.1.36 when the firmware that the wizard wanted to use (V2.5???) wasn't great.

Really hoping for the answer to my question: if it makes sense that a PC wired to the Orbi router would lose the internet when the wifi fails.

vajim's avatar
vajim
Master
Jan 29, 2021
JKHerbert wrote:

Thanks for replying:

 

I forced the update V2.6.1.36 when the firmware that the wizard wanted to use (V2.5???) wasn't great.

Really hoping for the answer to my question: if it makes sense that a PC wired to the Orbi router would lose the internet when the wifi fails.

if it makes sense that a PC wired to the Orbi router would lose the internet when the wifi fails.

 

the 2 connections should be considered separate, however, if the router is not configured correctly it can affect both.

 

you can check your internet connection by connecting the pc directly to the modem.