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Forum Discussion
RBK20 and HomeKit issues
Hello everbody, I just bought a set RBK20 (RBR20 + RBS20), respectively at the levels of FW V2.6.1.36 and V2.6.1.38. My RBR20 is connected by WAN directly to the Orange France ISP fiber ONT and...
Try a factory reset and setup from scratch. If this fails, downgrade back to v16 if that worked for you.
Hello FURRYe38
thank you for your advices.
I did an "out of the box" install after updating to the latest FW and I didn't work without "no response" in the Home App.
Downgrading from the latest FW to a FW that have almost 2 years old is not a solution to me, regarding security or general improvement.
I don't know what I will do now, maybe try to fine tune again RTS/CTS etc... to make it work, and wait for a FW correction from Netgear.
And if it don't come, I will probably change my system to a eero or a velop one.
Thank you again.
Have a nice day.
Philipe
v16 is not two years old.
I recommend contact NG support and get additional help and information regarding this. Let them know what your having problems with.
Good Luck.