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Forum Discussion

phis5533's avatar
phis5533
Guide
Oct 31, 2020

RBK20 and HomeKit issues

Hello everbody,   I just bought a set RBK20 (RBR20 + RBS20), respectively at the levels of FW V2.6.1.36 and V2.6.1.38. My RBR20 is connected by WAN directly to the Orange France ISP fiber ONT and...
phis5533's avatar
phis5533
Guide
Nov 08, 2020

Hello FURRYe38 

 

thank you for your advices.

I did an "out of the box" install after updating to the latest FW and I didn't work without "no response" in the Home App.

Downgrading from the latest FW to a FW that have almost 2 years old is not a solution to me, regarding security or general improvement.

 

I don't know what I will do now, maybe try to fine tune again RTS/CTS etc... to make it work, and wait for a FW correction from Netgear.

And if it don't come, I will probably change my system to a eero or a velop one.

 

Thank you again.

Have a nice day.

 

Philipe

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 08, 2020

v16 is not two years old. 

 

I recommend contact NG support and get additional help and information regarding this. Let them know what your having problems with. 

 

Good Luck.