NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBK20 App does not recognize it's connected / Satellite remains solid white only.
RBK20 Just bought and set up router (works great). Problem 1 - App does not recognize it's connected. Keeps saying random things like plug in your cables (they're plugged in), pushes me to redo s...
Thanks... I've gone down that road but it doesn't help me to fix anything. I tried to download the latest firmware, but it just offers zip files that say they're corrupted when opened. So there's no avenue for setup via the web it seems. No live chat support either. I think I'm going to end up taking it back. I'm not a computer genius and I think you need to be to use this.
Are you unpacking the .zip files prior to updating the FW? They have to be unpacked to reveal the actual FW files that need to be send thru the RBR or RBS FW update feature on there web pages using a web browser and PC.