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Forum Discussion

Marlboro123's avatar
Marlboro123
Tutor
May 15, 2020

RBK20 unable to connect to Unifi (Malaysia)

Hi,   I just received my RBK20 and had it setup up bae on Melvin's post (https://melvinchng.github.io/orbi/setup.html#step-8a-setup-vlan-id-unifi-user).   After setting it up, the RBR20 is not ab...
Marlboro123's avatar
Marlboro123
Tutor
May 17, 2020
Tried reverting the firmware to v2.1.2.18 but still can't connect to ISP

Any help would be appreciated
lhoward's avatar
lhoward
Aspirant
Jun 30, 2020
I have all the same issues. I’ve tried using the app and web to access the router, which I can do fine. I can see the satellites. My unifi login and password are correct. I updated the firmware to v2.5.1.16 and added the vlan tag. Still no internet connection. I tried adding a fixed dns address. I can plug my old TM router in and get internet straight away. I can’t work out what to do next. Any advice is appreciated.