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RBK20/22 Owners - Do not upgrade to V2.3.0.28
Firmware V2.3.0.28 has issue with connecting devices to sattelite. All devices will stay connected to the router. Had to revert back to firmware V2.2.1.210.
UPDATE:
Moving the 2.4GHZ from busy channel 1 to channel 11 resolved the issue, now I have half of my 18 devices connecting via the satellite as it use to before. I never bother to do a factory reset but if I did in this case, it will probably auto chose the less busy channel and the problem will also be solved.
After an upgrade or a system restart, the Orbi Router will come up first (before the Satellites) so devices will choose to attach to the Router.
Later on, smart devices will start measuring and deciding if there are better networks to roam to and if found (e.g. if the Satellite's network is stronger than the Router's netweok) those smart devices will roam and attach to those stronger networks instead.
However there are "stickey" devices that will never try to move to other networks and keep connection with the network that they connected first to, unless you power cycle or restart tthem.
Can this be the issue that you're seeing?
Firmware 2.2.1.210: 6 devices will connect to Sattelite 5 - 10 minutes after reboot. laptop will connect when moving closer to the sattelite.
Firmware 2.3.0.28: Only 1 device will connect to Sattelite 30 minutes after reboot the rest will stay connected to the router. Moving my laptop close to the sattelite will not make any diffrence, it will stay connected to the router eventough the router signal is weaker.
The only reason I decided to upgrade from 2.2.1.210 is the DHCP issue where I get 2 devices with same IP address...
How did you update FW, manuallyl or use the AutoUpdate feature?
Did you try a factory reset and setup from scratch after loading v28?
RGOLD wrote:
Firmware 2.2.1.210: 6 devices will connect to Sattelite 5 - 10 minutes after reboot. laptop will connect when moving closer to the sattelite.
Firmware 2.3.0.28: Only 1 device will connect to Sattelite 30 minutes after reboot the rest will stay connected to the router. Moving my laptop close to the sattelite will not make any diffrence, it will stay connected to the router eventough the router signal is weaker.
The only reason I decided to upgrade from 2.2.1.210 is the DHCP issue where I get 2 devices with same IP address...
I did the update manully. Auto update didn't show any new firmware.
No factory reset.
RGOLD wrote:
.............. Moving my laptop close to the sattelite will not make any diffrence, it will stay connected to the router eventough the router signal is weaker.
............
Laptops are usually "sticky" devices and do not always switch to the better signal level. How do your smart phone devices behave?
RGOLD wrote:
Firmware 2.2.1.210: 6 devices will connect to Sattelite 5 - 10 minutes after reboot. laptop will connect when moving closer to the sattelite.
Firmware 2.3.0.28: Only 1 device will connect to Sattelite 30 minutes after reboot the rest will stay connected to the router. Moving my laptop close to the sattelite will not make any diffrence, it will stay connected to the router eventough the router signal is weaker.
The only reason I decided to upgrade from 2.2.1.210 is the DHCP issue where I get 2 devices with same IP address...
Do you have the Fast Roaming setting turned on? If not, try enabling it. I have seen my devices switch to the satellites easier with this setting enabled.
Also, I only factory reset if absolutely necessary. There is no reason to do a factory reset with every FW update. Use that as a last resort, in my opinion. Not worth the time to set everything back up from scratch.
One more thing, and this may not be directly related to your current issue, but have you scanned the available channels and set your Orb system to use the most optimal channels (for both 5GHz and 2.4GHz) for your environment? I have noticed that depending where I am standing in my home, there are different channels available/taken because the neighbors on either side and in back are clogging the spectrum. It might be that the channel you have selected is clear for where the router is placed, but is congested where the satelite is located. This could possibly be why your devices are "sticking" to one orbi unit vs another. I don't really know what your setup is, but take a look if this could be something that might need tweaking. I had to play around before I found the right channels.
I some cases factory reset is needed. Especially in with new FW updates when problems are seen. Supposed "data corruption" was seen in recent v210 going from prior version of FW. Some loaded it and had problems. After a reset and setup again, problems were resolved.
