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Forum Discussion
RBK20W
I am trying to connect a RBK20W to an Arris SB8200. I have internet working fine on the Arris but it appears the RBK20 is some how preventing the Wiffi signal to work? It says I am attached to the internet but I hav no service? HELP!!
2 Replies
Is this your modem? https://www.midco.com/contentassets/a8faa9563b6b49e5b244ef7418c1b314/arris-sb8200-user-guide.pdf
How did you set up the Orbi? (using a computer plugged into one of the LAN ports on the Orbi? using the Orbi "app"?)
Can you plug a computer into the LAN port on the back of the router and see if it connects to the internet?
Please look at the Orbi web interface and click on the Attached Devices page. What does it say about the device that has no service?
Thanks
Download the app and follow the instuctions.
