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RBK22 & CM1100 - Internet not connected
I have same/similar issue previous solution didn't change anything. COX cable internet provider. 150mps here's what I have after following instructions: App says: Cables connected, ORBI s...
Swap out LAN cables between the CM and RBR as a test as well. It should connect up fine after the Reset. Possible that RBR has kept old modem info and is not releasing it after a reboot. Thus a reset maybe needed here.
Power OFF both RBR and CM for 1 minute. Be sure you are connected to the #1 LAN port on the CM modem. Not any of the other ports. Those ports are meant for other ISP services. Or if you have a ling aggregation router which the Orbi doesn't support. Just connect the RBRs yellow LAN port to LAN Port #1 on the CM modem. Power ON the CM modem and let it sync. Be sure your CM modem was associated with the ISP services as well.
Power ON the RBR router. The top ring LED should blink WHITE, the maybe slow plusate WHITE, then turn BLUE, then it will turn OFF.
Test with a wired PC connected to the RBR. Get internet here? IF not, try a factory reset with the RBR. PRess the reset button for 15 seconds then let go. Walk thru the setup wizard with the wired PC.
I have done all that you stated, except the factory reset on the ORBI. Will give that a try. ORBI was working fine for 2 years until I introduced CM1100 this weekend.
Swap out LAN cables between the CM and RBR as a test as well. It should connect up fine after the Reset. Possible that RBR has kept old modem info and is not releasing it after a reboot. Thus a reset maybe needed here.
Curious internet works with wired connection but not wireless. Do you still think it's the old modem settings affecting wireless?
I would reset and walk thru the setup wizard again and see if wireless can be resolved. Seems like your half way there.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).