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Forum Discussion
rbk22
New to all this tech stuff. On my network map on my Orbi app the internet light is green the orbi light is green the satelite 1 is orange ? does that mean it's not getting the wifi connection . Anot...
What Firmware is currently loaded?
What is the Manufacturer and model# of the ISP modem the NG router is connected too?
What is the top ring LED look like on the RBR and RBS?
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Hardware rbr.20
Firmware v2.3.5.26
#Sn / 5eh6935pa004c
No light is on the orbi router
Please do not post serial #'s or MAC addresses in public forums.
What is the Manufacturer and model# of the ISP modem the NG router is connected too?
By the looks of "Ip 10.0.0.1" would inidcate your ISP modem already has a built in router. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopI recommend trying option #3...
Whats the top LED on the RBS show if anything?