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Forum Discussion
arpasquill
Jan 22, 2020Aspirant
RBK23 - sudden solid magenta
Hi everyone, I recently purchased the Orbi RBK23 to solve some wifi issues at home and it has been absolutley fantastic! However, sadly when I came downstairs this morning, the ring on the ro...
FURRYe38
Jan 22, 2020Guru - Experienced User
Power OFF the ISP modem and RBR for 30 seconds. Then power ON the modem. Let it sync. Then power ON the RBR. Does the RBR top ring LED turn OFF or still remain PINK?
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
arpasquill
Jan 22, 2020Aspirant
Thanks I'll give this all a go. As I mentioned, I've had absolutely no problems until this morning which makes it all a little more annoying!
- FURRYe38Jan 22, 2020Guru - Experienced User
Let us know how it goes...