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Forum Discussion
AarenRamon210
Jan 03, 2020Aspirant
RBK23-100NAS Buffering Issue
Hello, I have the RBK23-100NAS and the main router is located in my master bedroom closet. I placed one satellatie in my garage since I have a smart TV in there and use that TV often. The other s...
CrimpOn
Jan 09, 2020Guru - Experienced User
Does the system report that the connection between router and satellites is "good"?
How do you manage the Orbi? (web interface or Orbi "app")
- AarenRamon210Jan 15, 2020Aspirant
I manage through the Orbi App on my iPhone. Majority of the time the connection is good.
I do not have the best internet provider since I live outside city limits (Country) so my options are very limited which is why I decided to give Orbi a shot hoping it would help and for the most part it has.
I recenly connected an thernet cable to my Firestick's direrectly from my Orbi satellite and I still seem to get some buffering on a few apps.
- CrimpOnJan 15, 2020Guru - Experienced User
With the Firestick connected to a satellite with ethernet, that leaves only two possibilities for problems: (1) the 5G backhaul link between the Orbi and router, and (2) the incoming internet feed. If the app shows the satellite connection as "good" (Green, not amber/orange), then the problem is most likely that the ISP is not delivering enough data.
The way to test this hypothesis is to temporarily move a TV next to the router and connect the Firestick directly to the router with ethernet. If this buffers, I think you are screwed.