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Forum Discussion
TimD5000
Aug 23, 2019Aspirant
RBK23 connecting to NBN Arris not working
Hi I am trying to connect a new Orbi Netgear router to the NBN arris box. My service provider is internode and it looks like they only want to support a few router brands of their choice. Is it p...
eddit0r
Aug 23, 2019Aspirant
Internode use VLAN tagging for their HFC NBN connections.
You need to enable that and set it to VLAN2 for it to work.
https://www.internode.on.net/support/guides/general_settings/
HFC/FTTC: Ethernet WAN (with 802.1q VLAN 2)
https://forums.whirlpool.net.au/archive/2758953
(shouldn't need to do the mac cloning though)
In the Orbi config -> Advanced Settings -> VLAN section and set the "Set VLAN by group" option for internet to VLAN ID 2.
*note - you may need to update your firmware first.
- TimD5000Aug 26, 2019Aspirant
Sorry for late response
Model # is Arris CM
Firm Ware is V2.3.5.30
- michaelkenwardAug 26, 2019Guru - Experienced User
TimD5000 wrote:
Model # is Arris CM
Not a lot of help. CM probably means cable modem. But Google shows a whole raft of CM model numbers.
The full details could be important. Especially of your "CM" is also a router.
- FURRYe38Aug 26, 2019Guru - Experienced User
CMs are only modems only. No built in router. C series modems are the modems with built in routers.
Thought it would be nice to know the CM#### model # here.
HE should be good a far as NAT and connection with the RBR and CM modem if there isn't anything else in between them.