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Forum Discussion
Solved
RBK23 Ethernet Does Not Work
Orbi ethernet connection has NEVER worked. RBR20 connecting to RBS satellites (2) RBR WAN port connected to Broadband modem Connections all work fine wirelessly but my office Is in an outbui...
Update:
I performed a factory reset on the ROUTER, while the satellite was connected via ethernet. Once it auto-reconfigured it showed as a wired connection and everything worked. The reconfig process is painfully slow, so patience is key.
Tried this as it seemed to be an identical issue:
No luck so I did a factory reset on the the satellite. Funny thing is that the satellite has retained it's device name I gave it. I would have thought a factory reset would reset the name back to netgears default.
Anyway, that didn't solve the problem at hand.
Update:
I performed a factory reset on the ROUTER, while the satellite was connected via ethernet. Once it auto-reconfigured it showed as a wired connection and everything worked. The reconfig process is painfully slow, so patience is key.
Back to the drawing board. As soon as I unplugged the satellite and move it to the external wired location, the connection dropped and it went back to wireless (poor).
Possible you have a wire or switch problem between the RBR an the remote location.
Test the RBS near the RBR with a known working LAN cable between them to be sure the RBS works in this configuration.
There a LAN switch in between the RBR and RBS at the remote location?
So I reverted to the same config as yesterday when I had it working ie Satellite direct connect to router with known good cable (same cable I used yesterday)
I rebooted both and it would not connect via ethernet and the whole system was down. Unplug the ethernet cable and everything came back up.
I think the ethernet port on the router might be the problem, so I will return it and get another kit.
