Forum Discussion

Guide

Mar 21, 2019

RBK23 Mobile App shows different than Web Portal

HI everyone! Looking for more assistance! My current setup is: Internet Modem (bridge) -> ORBI Router -> Unmanaged Switch -> 2 ORBI Satellites The problem is that the ...

Imulji

Guide

Mar 22, 2019

thanks FURRYe38

I guess the webportal picture didn't come up - in there it shows both satellites connected. ITs just the mobile app where it doesn't.

Daisychain was enabled so I disabled.

ORBI 2.3.0.28 all devices

Shaw Techinolor CGM4140COM (sams as the Xfinity Gateways in the US)

The Switch in a basic Unmanged no green feature Netgear 8 Port

FURRYe38

Guru - Experienced User

Mar 22, 2019

Is the app up to date? There has been a recent release of apps.

Imulji wrote:

thanks FURRYe38

I guess the webportal picture didn't come up - in there it shows both satellites connected. ITs just the mobile app where it doesn't.

Daisychain was enabled so I disabled.

ORBI 2.3.0.28 all devices

Shaw Techinolor CGM4140COM (sams as the Xfinity Gateways in the US)

The Switch in a basic Unmanged no green feature Netgear 8 Port

Imulji
Guide
Mar 22, 2019
yes it is current.

The web portal says its connected so I am sure it is working - i just find it puzzling that the mobile app isn't showing.