NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AJCC
May 26, 2020Aspirant
RBK23
My wifi always goes down at night and doest come back up until the next morning which I find wierd, not sure if its the orbi modem and satellites.
CrimpOn
May 26, 2020Guru - Experienced User
AJCC wrote:
My wifi always goes down at night and doest come back up until the next morning which I find wierd, not sure if its the orbi modem and satellites.
This happens without you taking any action?
There is a section in the Orbi web interface, the Advanced Tab, Security, "Schedule" where the owner can set the Orbi to enforce settings on a schedule. Is there anything set in this section?
- CrimpOnMay 26, 2020Guru - Experienced User
Sorry. I neglected to ask what the Orbi is connected to (exact brand and model).
If the Orbi is connected to a "router", that device most likely also has "schedule" capabilities.
Does the Orbi Log show anything in regard to the times that the internet disappears and reappears?
(web interface, Advanced Tab, Administration, Log)
- AJCCMay 26, 2020AspirantIt is connected to the modem which spectrum brought and they also brought a router which I replaced with the orbi, I did not connect the orbi directly to the interne Cable because it was a coaxial cable and the orbi doesn’t have that port, but the spectrum does
- CrimpOnMay 26, 2020Guru - Experienced User
Thanks for the information. With the Spectrum modem being "only a modem", there should be no scheduling activity taking place on the modem.
Have you been able to look at the Orbi web interface (http://orbilogin.com) to see if any schedule has been applied?
Is there a regular pattern when internet access "goes away" and "comes back"?
- AJCCMay 27, 2020AspirantThis is what it shows on advanced tab, security, schedule
It says days to block: everyday
Then time of the day to block: (use 24-hour clock)
All day
This is that it says- CrimpOnMay 27, 2020Guru - Experienced User
Thanks for checking. That is the default setting. On the "Block Sites" and "Block Services" pages, my Orbi is set to "Never". I am guessing your Orbi is set the same way.
This is most strange that the system would "turn off" for several hours and then "turn back on by itself".