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Forum Discussion
AJCC
May 26, 2020Aspirant
RBK23
My wifi always goes down at night and doest come back up until the next morning which I find wierd, not sure if its the orbi modem and satellites.
CrimpOn
May 26, 2020Guru - Experienced User
Sorry. I neglected to ask what the Orbi is connected to (exact brand and model).
If the Orbi is connected to a "router", that device most likely also has "schedule" capabilities.
Does the Orbi Log show anything in regard to the times that the internet disappears and reappears?
(web interface, Advanced Tab, Administration, Log)
AJCC
May 26, 2020Aspirant
It is connected to the modem which spectrum brought and they also brought a router which I replaced with the orbi, I did not connect the orbi directly to the interne Cable because it was a coaxial cable and the orbi doesn’t have that port, but the spectrum does
- CrimpOnMay 26, 2020Guru - Experienced User
Thanks for the information. With the Spectrum modem being "only a modem", there should be no scheduling activity taking place on the modem.
Have you been able to look at the Orbi web interface (http://orbilogin.com) to see if any schedule has been applied?
Is there a regular pattern when internet access "goes away" and "comes back"?
- AJCCMay 26, 2020AspirantLately like the has been a pattern, the wifi goes off during this time (11pm-12am) and I haven’t been able to look at that website due to the router being offline i have to use my data and when I click on the link I doesn’t recognize the orbi because im not connected to it. And thanks a lot for helping me out!
- CrimpOnMay 26, 2020Guru - Experienced User
This is truly strange, because one of the "features" people are upset that the Orbi does not have is the ability to schedule the WiFi to turn on and off on a schedule.
When this Orbi was set up, were Disney Circle and/or Bitdefender Armor activated? I believe there are capabilities in Circle to restrict devices by time of day. (I have never activated either product, so this is all hearsay on my part.)
If you look at the Orbi log (when you can get to the Orbi), does anything appear in the log corresponding to these times of day?
Are there any "wired" devices connected to the Orbi (PC, laptop, TV, etc.)?