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Forum Discussion
AJCC
May 26, 2020Aspirant
RBK23
My wifi always goes down at night and doest come back up until the next morning which I find wierd, not sure if its the orbi modem and satellites.
AJCC
May 26, 2020Aspirant
Yes im going to try that, the thing is the wifi pops up but it has no internet, I can connect to the wifi and go to the orbi app where it says that the router is offline but being connected to the wifi it doesn’t let me browse on any device or any other internet required task
CrimpOn
May 26, 2020Guru - Experienced User
I'm sorry we geeks are so literal. "No WiFi" and "No Internet" are different problems to us.
- If there is WiFi, but no internet, then the Orbi web interface should still be available (http://orbilogin.net).
That provides access to a lot of information about the Orbi. - If there is "no WiFi at all", that indicates the Orbi itself it not working.
- CrimpOnMay 26, 2020Guru - Experienced User
"My Bad" I did not read carefully. The Orbi web interface says the router is "offline".
Probably time to power off the modem and Orbi. Power on the modem. Wait for the lights to settle down. Then power on the Orbi.
- AJCCMay 26, 2020AspirantSure but will i have to do this every time it happens because like i said this only happens at night, whenever i wake up the modem is working (everything is working)
- FURRYe38May 27, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last FW update?