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Forum Discussion
pioter
Nov 30, 2020Aspirant
RBK30 backhaul problem
Hello Community, I'm experiencing problems with connection between satellite and the router since new neighbours moved in. I've noticed their network running on 5 GHz channel 108 which interferes wi...
FURRYe38
Nov 30, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
Has a factory reset and setup from scratch been performed since last FW update?