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bb9394's avatar
bb9394
Aspirant
Feb 15, 2019

RBK40 AC2200 - Access Control Problem

I have turned "Access Control" ON, and have selected "Block all new devices from connecting". I have then started to entered some "allowed" devices' MAC address.    The software have accepted the...
Troubleshooting
bb9394's avatar
bb9394
Aspirant
Mar 19, 2019

Thanks

 

I am running an RBR40 with one RBS40, which are connected via RJ45 cables (as there are just too much walls in the house blocking the signals). The RBR40 is link to a router provided by ISP which does not require log in.

 

I have now turned off Access Control, and it seem to work fine.

 

I have read your recommendation on the BETA, but it said it is for the RBR50 only, so I am not sure if it would work on my system.

 

Furthermore, my RBS40 satellite is now playing weird, with authentication error for both my phone and my tablet (LG G5 and Samsung 7.1 Tablet). My firmware is running on 2.2.1.210, and I read that there is a v2.3.0.32 but again it marked as item for the RBR50 only. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Mar 19, 2019

    AH ok, I forgot that you had a 40 series. Sometimes they have 40 series betas. 

     

    They do have new code for the 40 series sysetms:

    https://community.netgear.com/t5/Orbi/New-NetGear-Orbi-20-40-Series-Firmware-Version-2-3-0-28/td-p/1714639/jump-to/first-unread-message

     

    Load the satellites first directly to v28. You do need to apply v212 first on the RBR, THEN apply v28 lastly. I would do a full factory reset and setup from scratch. Save off a configuration to file for safe keeping after the system is set up. 

    bb9394 wrote:

    Thanks

     

    I am running an RBR40 with one RBS40, which are connected via RJ45 cables (as there are just too much walls in the house blocking the signals). The RBR40 is link to a router provided by ISP which does not require log in.

     

    I have now turned off Access Control, and it seem to work fine.

     

    I have read your recommendation on the BETA, but it said it is for the RBR50 only, so I am not sure if it would work on my system.

     

    Furthermore, my RBS40 satellite is now playing weird, with authentication error for both my phone and my tablet (LG G5 and Samsung 7.1 Tablet). My firmware is running on 2.2.1.210, and I read that there is a v2.3.0.32 but again it marked as item for the RBR50 only. 

     

    • bb9394's avatar
      bb9394
      Aspirant
      Mar 19, 2019

      Thanks, I did see that. But on the Support page, it say 

      RBR50 / RBS50 Firmware Version 2.3.0.32

       

      so I am a bit hestiated to download it, as I am not sure it works on the 40 series or not:smileylol:

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Mar 19, 2019

        I thought I put in a more specific link, 

        Here is a link to your model which has the v28 files you need:

        https://www.netgear.com/support/product/RBK40.aspx

         

        Looks like you don't need to upgrade to v212 as they are not listed. Thats probably only for the 50 series systems. So you only need the v28 for the RBR and RBS. 

        bb9394 wrote:

        Thanks, I did see that. But on the Support page, it say 

        RBR50 / RBS50 Firmware Version 2.3.0.32

         

        so I am a bit hestiated to download it, as I am not sure it works on the 40 series or not:smileylol: