NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TimFung
Dec 18, 2020Aspirant
RBK40 connect to internet issue
Hi all, I have a Orbi RBK40 connected to satellite which placed at the next next room. Most of the time, I have no problem on using the WiFi. However, sometimes while I am surfing the internet with m...
FURRYe38
Dec 18, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
TimFung wrote:
Hi all,
I have a Orbi RBK40 connected to satellite which placed at the next next room. Most of the time, I have no problem on using the WiFi. However, sometimes while I am surfing the internet with mobile/ computer, the network would suddenly disconnect and require few minutes to connect again automatically.
May I ask what’s the problem and solution?
Thank you!
- vajimDec 18, 2020Master
neighbors?:smileyhappy: