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rockyucm's avatar
rockyucm
Aspirant
May 17, 2019
Solved

RBK40 Orbi connectivity issues (1000Mb)

My ISP provided 1000Mb service with Nokia G-240G-C Modem while my Netgear Orbi AC2200 RBK 40 ,updated with latest firmware, cannot get the DHCP connection. The internet service is fine as my D-Link ro...
  • rockyucm's avatar
    rockyucm
    May 17, 2019
    The problem has been solved, ISP replied that the port was used by the original router and for 1000Mb connection, we need to turn off the modem half day or simply use another port of the modem
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 17, 2019

Did you power OFF the modem for 30 seconds along with the RBR, then power on the modem first, then the RBR? 

 

  • rockyucm's avatar
    rockyucm
    Aspirant
    May 17, 2019
    The problem has been solved, ISP replied that the port was used by the original router and for 1000Mb connection, we need to turn off the modem half day or simply use another port of the modem
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      May 17, 2019

      Glad you got it working. Enjoy. :smileywink: