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Forum Discussion
AlmondRoca
Mar 01, 2019Tutor
RBK40 v1.12.0.20 Satellite drops connection to Router
RBK40 satellite not able to keep stable connection to router. This has ocurred on three DIFFERENT RBK40 units; had to return previous two.
Does not matter how close or far the satellite is located ...
FURRYe38
Mar 01, 2019Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
How are the satellites connected? Wirelessly or wired?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try enabling Beamforming and MIMO.
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
AlmondRoca wrote:
RBK40 satellite not able to keep stable connection to router. This has ocurred on three DIFFERENT RBK40 units; had to return previous two.
Does not matter how close or far the satellite is located from router. Changing channels does not affect issue. Customers were willing to spend more money on a "mesh" system so that the satellites would do their job. One job.