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Forum Discussion

AlmondRoca's avatar
AlmondRoca
Tutor
Mar 01, 2019

RBK40 v1.12.0.20 Satellite drops connection to Router

RBK40 satellite not able to keep stable connection to router. This has ocurred on three DIFFERENT RBK40 units; had to return previous two. Does not matter how close or far the satellite is located ...
Troubleshooting
ekhalil's avatar
ekhalil
Master
Mar 01, 2019
AlmondRoca wrote:

RBK40 satellite not able to keep stable connection to router. This has ocurred on three DIFFERENT RBK40 units; had to return previous two.

Does not matter how close or far the satellite is located from router. Changing channels does not affect issue. Customers were willing to spend more money on a "mesh" system so that the satellites would do their job. One job.

The software that you have in Orbi (v1.12.0.20) is quite old. There are many packages released after that which contain many fixes.

I'd update the nodes and test before doing further troubleshooting!