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AlmondRoca's avatar
AlmondRoca
Tutor
Mar 01, 2019

RBK40 v1.12.0.20 Satellite drops connection to Router

RBK40 satellite not able to keep stable connection to router. This has ocurred on three DIFFERENT RBK40 units; had to return previous two. Does not matter how close or far the satellite is located ...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 01, 2019

New FW here:

https://community.netgear.com/t5/Orbi/New-NetGear-Orbi-20-40-Series-Firmware-Version-2-3-0-28/td-p/1714639/jump-to/first-unread-message

AlmondRoca wrote:

RBK40 satellite not able to keep stable connection to router. This has ocurred on three DIFFERENT RBK40 units; had to return previous two.

Does not matter how close or far the satellite is located from router. Changing channels does not affect issue. Customers were willing to spend more money on a "mesh" system so that the satellites would do their job. One job.