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Forum Discussion
RBK40 v1.12.0.20 Satellite drops connection to Router
RBK40 satellite not able to keep stable connection to router. This has ocurred on three DIFFERENT RBK40 units; had to return previous two.
Does not matter how close or far the satellite is located ...
At first I couldn't upgrade the satellite firmware while plugged into the router. The satellite is located one floor directly above the router. The upgrade process kept crapping out and disconnecting the satellite. Then I plugged my laptop straight to the satellite and tried different versions of firmware. After trying 5-6 times, the only one that applied directly from 1.12.0.20 was 2.0.0.56. After that, upgrading to the latest version worked.
It would be nice if Netgear stated which firmware to upgrade to first, somewhere in their documentation. Most customers will give up and return their product.
But the disconnect problems still linger.
I would contact NG support and ask them about replacing the RBS. Possible the unit is just faulty.
AlmondRoca wrote:
At first I couldn't upgrade the satellite firmware while plugged into the router. The satellite is located one floor directly above the router. The upgrade process kept crapping out and disconnecting the satellite. Then I plugged my laptop straight to the satellite and tried different versions of firmware. After trying 5-6 times, the only one that applied directly from 1.12.0.20 was 2.0.0.56. After that, upgrading to the latest version worked.
It would be nice if Netgear stated which firmware to upgrade to first, somewhere in their documentation. Most customers will give up and return their product.
But the disconnect problems still linger.