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Forum Discussion
rsquarev1
Feb 26, 2019Tutor
RBK40 v2.2.1.210 Satellite drops internet
My RBK40 was setup more than a month ago and it was updated to latest firmware by that time to 2.2.1.210. Then I had to factory reset my router twice to work properly. Issue is that devicess connecte...
- Apr 08, 2019
Netgear support replaced the satellite with other one. New satellite didnt work plug and play. Had to reconfigure both router and satellite together. But finally it works.
Chuck_M
Feb 26, 2019Mentor
Using your web browser, go into your web gui (probably 192.168.1.1) and add to it /RST_conn_status.htm
The address will look like this:
http://192.168.1.1/RST_conn_status.htm
What are your DNS servers and your lease obtained/expires times?
And while you are in there, please let us know the NTP settings under
http://192.168.1.1/adv_index.htm
I suspect you have the lease renewal issue which has a simple fix.
rsquarev1
Feb 26, 2019Tutor
Chuck_M wrote:
Using your web browser, go into your web gui (probably 192.168.1.1) and add to it /RST_conn_status.htm
The address will look like this:
http://192.168.1.1/RST_conn_status.htm
What are your DNS servers and your lease obtained/expires times?
And while you are in there, please let us know the NTP settings under
http://192.168.1.1/adv_index.htm
I suspect you have the lease renewal issue which has a simple fix.
connection time now shows 19:12:00. I didnt check when it was a problem.
I use google dns servers. 8.8.8.8/8.8.4.4.
if the lease issue, shouldnt router also lose internet? I am having problem at satellite. NTP settings are here.
- Chuck_MFeb 26, 2019Mentor
rsquarev1 wrote:
connection time now shows 19:12:00. I didnt check when it was a problem.
I use google dns servers. 8.8.8.8/8.8.4.4.
if the lease issue, shouldnt router also lose internet? I am having problem at satellite. NTP settings are here.
My bad, I read this as network wide....
Disregard the above.
- Chuck_MFeb 26, 2019Mentor
Can you give a list of the types of devices that would connect to that satellite?
Any speakers? Any other devices that may carry with it their own network? (Example: Sonos)
- gr8shoFeb 26, 2019Virtuoso
This may not be pertinent, but when I setup my Orbi, it wasn't until I logged into the management console on PC that I spotted a slick notification indicating the subnet of the router was changed from 192.168.1.x to 10.0.0.x. Until that change was made, most of my devices were unable to access the internet. This matters if you have an ISP like ATT which uses the former as the root subnet on their gateways.