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RBK40 v2.2.1.210 Satellite drops internet
My RBK40 was setup more than a month ago and it was updated to latest firmware by that time to 2.2.1.210. Then I had to factory reset my router twice to work properly. Issue is that devicess connecte...
Netgear support replaced the satellite with other one. New satellite didnt work plug and play. Had to reconfigure both router and satellite together. But finally it works.
I'm having the same issue with current unit and prior TWO units that were returned. This is not an isolated issue. It has been happening for months.
Netgear: Where is the fix, not a workaround? Did not expect this from Netgear.
- I’ve been having this issue for some time too. Runs fine for a few days then all devices disconnects. Needs several reboots of both satelite and router to get it running again. Then it works great again for a few days. Then same thing again...
Apisto75 wrote:
I’ve been having this issue for some time too. Runs fine for a few days then all devices disconnects. Needs several reboots of both satelite and router to get it running again. Then it works great again for a few days. Then same thing again...This looks like a backhaul issue.
- The main wireless backhaul link uses DFS channels (Dynamic Frequency Selection). Orbi is obliged to switch to other channels if it detects radar signals on the DFS channels. If you live in an area close to an airport, military base or a weather radar you can have high level of radar signals on the DFS channels and this can happen.
- There are some wireless routers' vendors who do not follow the DFS regulations. You can have neighbors who use such routers and are transmitting on the same channels as your Orbi's backhaul which will force Orbi to switch to other channels.
I would suggest the following to troubleshoot this issue:
- Make a wifi scan to check which high 5 GHz channels (channels 100 - 140) are being used by your surrounding.
- There is also a telnet file that logs the radar detections. Please follow the following steps to print your radar detection logs:
- From browser go to the router's debug page (http://192.168.1.1/debug.htm). Use your router's IP address or http://orbilogin.com/debug.htm
- Enter admin as user name and your router’s management password
- Tick "Enable Telnet" option
- Use Telnet to connect to your Router telnet 192.168.1.1 and enter admin and the same password as above
- Enter the command:
- root@RBR50:~# cat /var/radardetect.log
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?Try enabling Beamforming and MIMO.
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).Others are having good operation with there Orbis and on newer FW. Possible that if you upgraded FW, you may just have a bad faulty satellite that needs to be replaced.
Apisto75 wrote:
I’ve been having this issue for some time too. Runs fine for a few days then all devices disconnects. Needs several reboots of both satelite and router to get it running again. Then it works great again for a few days. Then same thing again...
