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RBK40 v2.2.1.210 Satellite drops internet
My RBK40 was setup more than a month ago and it was updated to latest firmware by that time to 2.2.1.210. Then I had to factory reset my router twice to work properly. Issue is that devicess connecte...
Netgear support replaced the satellite with other one. New satellite didnt work plug and play. Had to reconfigure both router and satellite together. But finally it works.
I see there is newer FW out and availble for the 40 series Orbi. Something you might want to give a try:
Let us know if you notice any changes.
rsquarev1 wrote:
I have done this several times and no improvement with this.
I also tried to separating SSIDs for 2.4 & 5ghz bands. It was ok for a day. Then again problem comes back.
The problem is with Satellite. Router seems okay. If I turn off satellite, things are okay. But then why do I need mesh router?
I am going to give support call to netgear and see what they gonna say. I will update their conversation here later.
Thanks to all for your help
FURRYe38 wrote:
Try a reset with the Satellite. Do this while in the same room as the router. See if the satellite will reconnect and gets a BLUE light on top. If so, take it back to the remote location and turn on. Still get a BLUE light on top?
You can collect debug logs from Satellite IP address\debug.htm. However you'll have to read the logs to see if you can pick out anything.
Might be time to ask NG about an RMA.
That firmware (2.3.0.28) hasn't fixed the issue. Plus the release notes don't specifically address our issues.
Workaround of having separate SSIDs for 2.4GHz and 5GHz sounds interesting. I guess any little trick tested by customers might help. But there's no point of spending hundreds of dollars on a mesh system when there's no "mesh".
Netgear: Forget all the feature enhancements and fix the one issue that makes this a mesh system.