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Forum Discussion
rsquarev1
Feb 26, 2019Tutor
RBK40 v2.2.1.210 Satellite drops internet
My RBK40 was setup more than a month ago and it was updated to latest firmware by that time to 2.2.1.210. Then I had to factory reset my router twice to work properly. Issue is that devicess connecte...
- Apr 08, 2019
Netgear support replaced the satellite with other one. New satellite didnt work plug and play. Had to reconfigure both router and satellite together. But finally it works.
Apisto75
Mar 01, 2019Aspirant
I’ve been having this issue for some time too. Runs fine for a few days then all devices disconnects. Needs several reboots of both satelite and router to get it running again. Then it works great again for a few days. Then same thing again...
FURRYe38
Mar 01, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try enabling Beamforming and MIMO.
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Others are having good operation with there Orbis and on newer FW. Possible that if you upgraded FW, you may just have a bad faulty satellite that needs to be replaced.
Apisto75 wrote:
I’ve been having this issue for some time too. Runs fine for a few days then all devices disconnects. Needs several reboots of both satelite and router to get it running again. Then it works great again for a few days. Then same thing again...