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RBK40 v2.2.1.210 Satellite drops internet
My RBK40 was setup more than a month ago and it was updated to latest firmware by that time to 2.2.1.210. Then I had to factory reset my router twice to work properly. Issue is that devicess connecte...
Netgear support replaced the satellite with other one. New satellite didnt work plug and play. Had to reconfigure both router and satellite together. But finally it works.
Possilbly powering OFF and ON too many times has put the satellite in a bad state?
Did you update the satellite to v28 then factory reset it and the re-add it?
Have you updated the RBR as well to v28? There is FW available for both.
rsquarev1 wrote:
Yesterday, I was organizing my cables and had to disconnect router from power outlet for few minutes. When I plugged in back, original issue popped out. Now all my devices connected to satellite doesnt have interent. Devices connected to router are fine.
Note that nothing changed configuration or placement of router/satellite or cables connected to them.
I tried couple of times resetting and re-updating the firmware on satellite. Nothing worked. After almost 2hours, I got frustruated and turned off satellite. Using only router now.
Netgear, Are you listening? This is a crappy product.
Now I am realizing why my neighbor recommended to go with velop mesh. I got this only because I had previously Netgear R7000 and satisfied with it.
Hmm... powering on and off puts in bad state? Wow... Do you think RBK40 is still in beta or experimental? I thought it is a final consumer product, didn't think to have a thought it could be in beta or experimental product.
Satellite was untouched between router power recycles.
When problem appeared, I did firmware update on only satellite. I cannot do router update everytime I do power recyle, because it just takes somuch time to go thru setup. Instead I chose to turn off satellite.
I would have powered OFF the satellite while you were fiddling around with the router as well. Something got in a bad state seems like and now it's out of sync. Possible bad state on RBR. Possible it's failing to reconnect due to IP address conflict as well.
When you have time again, try a FW update on the RBR and then see if the satellite can be re-added.
You might turn OFF ALL devices accept for 1 wired PC. Power ON the satellite, when the WHITE led on top is pulsating, hit the black sync button the RBR then on the satellite. See if you can get it sync'd with a BLUE led on top. If you can get this, go in and do a IP address reservation for the satellite ON the rbr. This will also help ensure it gets the same IP address. If you can get to this point, turn on the rest of the devices.
Netgear support replaced the satellite with other one. New satellite didnt work plug and play. Had to reconfigure both router and satellite together. But finally it works.
Glad the new one works. Enjoy. :smileywink: