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RBK40 Was replaced by Orbi - Firmware is OLDER!
My RBK40 router was about 5 months old, and failed. Orbi replaced it, and the new RBK40 they sent is working well. BUT, the new one - again, that Orbi sent - has OLDER firmware, and no longer supports Disney Circle. The old router I had and and sent back had firmware v. 2.1.2.18; the current router they sent has firmware 2.0.0.56. Netgear's firmware update page says that I'm using the latest firmware now (2.0.0.56), and that no new firmware is available. This is DEFINITELY not accurate, unless Orbi downgraded the prior firmware for some reason? The version what was on the old router - 2.1.2.18 shows a download link on the Netgear site, but it's an IMG file (I live in the Mac world and need a DMG file) and the file cannot be used (see the attached screenshot) or converted using Disk Utility - I've tried to download it several times. I really would like to get Disney Circle back up and running. Any ideas, friends? Thanks....
11 Replies
cjaubert wrote:
My RBK40 router was about 5 months old, and failed. Orbi replaced it, and the new RBK40 they sent is working well. BUT, the new one - again, that Orbi sent - has OLDER firmware, and no longer supports Disney Circle. The old router I had and and sent back had firmware v. 2.1.2.18; the current router they sent has firmware 2.0.0.56. Netgear's firmware update page says that I'm using the latest firmware now (2.0.0.56), and that no new firmware is available. This is DEFINITELY not accurate, unless Orbi downgraded the prior firmware for some reason? The version what was on the old router - 2.1.2.18 shows a download link on the Netgear site, but it's an IMG file (I live in the Mac world and need a DMG file) and the file cannot be used (see the attached screenshot) or converted using Disk Utility - I've tried to download it several times. I really would like to get Disney Circle back up and running. Any ideas, friends? Thanks....
You can download all firmware versions from the NETGEAR website at this link. Click previous versions to see the 2.1.2.18 version:
https://www.netgear.com/support/product/RBK40.aspx#download
No, you do not need a .dmg file. Not, you do not need to convert the .img file to a .dmg file. The firmware runs on your router not on your Mac.
You simply download the .img file to your Mac, the upload the firmware .img file to the RBS40, then to the RBR40, using the web user interface of your RBR40 and RBS50.
Go to orbilogin.net. Navigate to Advanced, Administration, Firmware Update. Select Manual Update. Click the box at the bottom to update the satellite. You select the rbs .img file from your Downloads folder to upload it to the satellite. Then update the router after that.
Thanks for the GREAT instructions. Seriously. It did not work, but I think the process gave me more info! I think my problem may be that I added another satellite to the system - RBW30. The attached screenshot shows that the satellite I did have has V2.1.2.18 (which is the latest), but the RBW30 has V2.0.1.2. Updating the firmware on the RBW30 fails. Could this - the wrong device - be my problem? P.S. FWIW, the RBW30 is actually the third satellite I have - I have two RBS40s in addition to the router, and the RBW30 is my fourth device total. I believe this system can have four total devices? Thanks again!
One more, if you don't mind. Check out the attached screenshot. Shows my router as V2.0.0.56, with not update available.... I'm flummoxed...
A beta FW is on the horizon soon. I recommend that you wait for this version of FW to arrive before you do anything.
thanks!!
There is now new beta FW available for the 40 series Orbi systems:
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1533584/highlight/true#M26234
cjaubertwrote:My RBK40 router was about 5 months old, and failed. Orbi replaced it, and the new RBK40 they sent is working well. BUT, the new one - again, that Orbi sent - has OLDER firmware, and no longer supports Disney Circle. The old router I had and and sent back had firmware v. 2.1.2.18; the current router they sent has firmware 2.0.0.56. Netgear's firmware update page says that I'm using the latest firmware now (2.0.0.56), and that no new firmware is available. This is DEFINITELY not accurate, unless Orbi downgraded the prior firmware for some reason? The version what was on the old router - 2.1.2.18 shows a download link on the Netgear site, but it's an IMG file (I live in the Mac world and need a DMG file) and the file cannot be used (see the attached screenshot) or converted using Disk Utility - I've tried to download it several times. I really would like to get Disney Circle back up and running. Any ideas, friends? Thanks....
