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Forum Discussion
rscott20518
Dec 03, 2023Aspirant
RBK43-100NAS:If I factory reset my router and manually restore the settings, will devices reconnect?
My Parent's Orbi has reached a state where I can not log into the admin controls, and despite me having the serial number on hand, I can not reset the password due to forgetting my answers to the sec...
rscott20518
Dec 03, 2023Aspirant
I don't have any backups unfortunately. I wouldn't expect my parents to even know why to make backups anyway.
There is no model number. I only see a serial number, "50U2755501CDE" and a MAC of "A040A077E6D1"
michaelkenward
Dec 04, 2023Guru - Experienced User
rscott20518 wrote:
There is no model number. I only see a serial number, "###########" and a MAC of "A040A077E6D1"
I have yet to see a Netgear device that doesn't have a label with the model number.
That's in the manual. Unlike most devices, it doesn't say "Modem Number". But that's where to look.