NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
fatnasa
Mar 20, 2019Tutor
RBK44 | Latest firemware issue | 2.3.0.28
Hello,
every thing was working just fine with v2.2.1.210 however one i have updated to 2.3.0.28 everything went mad as below :
- all Satellites are going up and down "no more stable connecti...
FURRYe38
Mar 21, 2019Guru - Experienced User
Please do a full factory ERASE on the satellites and RBR and setup from scratch.
Ensure the Android app is up to date as well.
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
Post your experiences here please:
fatnasa wrote:
Hello,
every thing was working just fine with v2.2.1.210 however one i have updated to 2.3.0.28 everything went mad as below :
- all Satellites are going up and down "no more stable connection"
- Backhaul Status is updated ever 5 to 10 secounds (config sync ==== > status ==== > config sync ==== > status ...etc)
- android app doesn't show my Satellites connected (sometimes 1 or 2 or 3 but it's not stable with every refresh) which wasn't the case beofre FW upgrade
once i have downgraded again to v2.2.1.21 , everything is working back again as expected.
note : i have been testing this for 2 weeks
hope you can check what's the issue with the Latest firmware
- fatnasaMar 21, 2019Tutor
i have already performed full factory reste but that doesn't help, also note that Android app is up to date.
the RBR40 is connected to Peplink balance one while the orbi system is operating in AP mode
my house is around 4000 square feet
the distance between the router and satellite around haven't been changed since a year , while V2.2.1.210 is installed everything seems to be stable but while 2.3.0.28 is deployed everything went mad :smileylol:
- DickDukeMar 24, 2019Apprentice
fatnasa wrote:
i have already performed full factory reste but that doesn't help, also note that Android app is up to date.
the RBR40 is connected to Peplink balance one while the orbi system is operating in AP mode
my house is around 4000 square feet
the distance between the router and satellite around haven't been changed since a year , while V2.2.1.210 is installed everything seems to be stable but while 2.3.0.28 is deployed everything went mad :smileylol:
Did you update the satellites BEFORE updating the router firmware? The satellites can have all kinds of trouble if the router is updated first. Also, if you are doing a manual firmware update, be sure to download and load the correct firmware for each device.
- fatnasaMar 24, 2019Tutor
yes , the satellites have been updated successfully before the router.
and i have used the correct firmware file for each device
satellites === > RBS20 FW file
Router === > RBR40 FW file