NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
faranyaseen
Sep 05, 2020Tutor
RBK50 — Orbi AC3000 Router issues
Hi i own RBK50 — Orbi AC3000 Tri-band WiFi System, my i purchased this kit when it first come out and was replaced by 2 routers due to having issues. the replacement router i have now is playin...
faranyaseen
Sep 05, 2020Tutor
What equipment did your ISP provide? Hub 3.0
What is the current firmware on your Orbi device? V2.5.1.16
What device is your Orbi router connected to? hub 3.0 virgin media
Have you changed the network cable connected from the ISP device to your Orbi router? its 1000mbps cat 6
Disable Circle, Armor, Daisy Chaining, Fast Roaming, IPv6 and uncheck 20/40Mhz Coexistence.
Set Short preamble mode. Save settings, reboot Orbi. Done
What type of cable is connected to your ISP modem/router? cat 6
Wrong size cable can cause slow speed.
Example: Cat 5 will give you 10/100 Mbps
Mstrbig
Sep 06, 2020Master
Are you running the Orbi rouiter in AP mode or Router mode?
If you have not done so, it's better to switch the hub into modem-only mode and set the Orbi to router mode? You should get a faster connection that way.
- faranyaseenSep 06, 2020Tutor
Ive set Virgin media into Modem mode and Orbi is the router mode from the date of purchase. Its been working fine for first 2-3 years since updates have come my connections been playing up more often now.
- FURRYe38Sep 06, 2020Guru - Experienced User
Has a full power OFF on the ISP modem and RBR for 1 minute then back on performed yet?
Try a factory reset as well if the power cycle doesn't seem to change anything.
faranyaseen wrote:Ive set Virgin media into Modem mode and Orbi is the router mode from the date of purchase. Its been working fine for first 2-3 years since updates have come my connections been playing up more often now.
- faranyaseenSep 06, 2020Tutor
Havent turned the modem off for 1 minute...
ive reset the orbi yesterday and the 2 satelites etc.
will turn the modem off and orbi router off for 1-2minutes and start up again.