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Forum Discussion
RBK50 - Backhaul Status Poor, After Firmware Update 2.1.4.16
Just installed a "new" Netgear Factory Refurbished Orbi & Satellite at our beach condo's (Amazon). Before I jump in, I have three sets of Orbi's in three locations & am a long time advanced user of O...
Whats the distance between the router and satellite? 30 feet to start depending upon building materials.
What channels are you using? Auto? Try manual 1, 6 or 11 on 2.4Ghz.
Any wifi neighbors near by? If so, how many?
Disable MIMO, Daisy Chain and Fast Roaming, save settings and reboot both router and satellite.
- The distance between the Orbi & the satellite is roughly 50 to 60 feet (horizontally).
- The two condo units are next door to each other.
- Both the Orbi & the satellite are located on top of the entertainment centers in the living room, near the sliding glass doors that lead out to the deck/ocean.
- The units are located on the 18th floor & the only WiFi network is the 4esort wireless network.
- Building materials are concrete & steel reinforce (hurricane proof) towers.
- 2.4 Ghz Auto (8)
- 5.0 Ghz (48)
Will try disabling the additional features. I'm guessing that I'll have to factory reset & rebuild to fix it. Just don't want to jump through the hoops of resetting if there is another way.
Best-
Darren
Try manual channel 1, 6 or 11. Not Auto. Channel 8 shouldn't be used and not sure why the router is picking that.
50-60 feet is a bit of a distance between two living places next to each other. Anychance you can get them moved closer? Close the gap by about 10-15 feet. Not sure of the building materials as well...this maybe reason why your seeing poor status...
Switched 2.4Ghz to Channel 6. Backhaul connection status still shows as poor. That being said, when I run internet speed tests & pings from the Satellite back to the Orbi, & I'm getting full speed & virtually no latency.
Is it possible the satellite & Orbi do actually have a good connection & are misreporting it as poor?
I'm having trouble wrapping my head around the fact that it was up & running, reporting a good backhaul status, then a firmware update, & now a poor backhaul status.
How far about they are has to do with how the units are wired (where the tower ethernet cord terminates, etc. etc.).
Best-
Darren