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Forum Discussion
Shaun27
Jan 19, 2020Star
RBK50 - satellite repeatly disconnects
My patience is now comimg to an end. I purchased this Orbi system because quote " simple to setup", what an utter nonsense. The system replaces my Apple extreme, in all the ten years I had the syst...
- Jan 20, 2020
May I thank everyone for their help. Sadly I have return the Orbi system today. Netgear could not help and I think as a customer I have done enough....The last instructions from Netgear took me hours to achive.
Have gone back to my faithful Apple Extreme which needs replacing. Just plugged the Apple Extreme in and everything is up and running. Will I take a deep breath and try Orbi again? Well I might, but not for a little while, I need a holiday! To me the satellite was defective in some way.
Happy days,
Shaun27
Jan 19, 2020Star
No response from Netgear this morning. Trying to reach to them.
Looking at channels my Orbi is using.
2.4 set to Auto - using channel 13
5GHZ set to channel 36
are these OK?
The router is rock solid. No issues at ALL.
can I factory reset the satellite only?
Shaun27
Jan 19, 2020Star
My 2.4 GHZ was set to Auto. Looking at some software on my iMac, it was telling me I was using channel 13. I have therefore moved to channel 1 which the software is telling me is the best channel for me. see what happens.