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Forum Discussion
Shaun27
Jan 19, 2020Star
RBK50 - satellite repeatly disconnects
My patience is now comimg to an end. I purchased this Orbi system because quote " simple to setup", what an utter nonsense. The system replaces my Apple extreme, in all the ten years I had the syst...
- Jan 20, 2020
May I thank everyone for their help. Sadly I have return the Orbi system today. Netgear could not help and I think as a customer I have done enough....The last instructions from Netgear took me hours to achive.
Have gone back to my faithful Apple Extreme which needs replacing. Just plugged the Apple Extreme in and everything is up and running. Will I take a deep breath and try Orbi again? Well I might, but not for a little while, I need a holiday! To me the satellite was defective in some way.
Happy days,
tucsontico
Jan 20, 2020Virtuoso
After all your reset/firmware/positioning efforts, I believe you should return the satellite for a replacement. There is somethng wrong with the hardware. Sorry this didn't work out the way we all would have liked. Let us know how the new sat works!
Shaun27
Jan 20, 2020Star
May I thank everyone for their help. Sadly I have return the Orbi system today. Netgear could not help and I think as a customer I have done enough....The last instructions from Netgear took me hours to achive.
Have gone back to my faithful Apple Extreme which needs replacing. Just plugged the Apple Extreme in and everything is up and running. Will I take a deep breath and try Orbi again? Well I might, but not for a little while, I need a holiday! To me the satellite was defective in some way.
Happy days,
- clammerdsJan 20, 2020Apprentice
Good luck with whatever solution you ultimately end up going with!