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Forum Discussion
RBK50 - Slow Wifi Upload speed
Hello, I got New Orbi mesh system in September 2019, it had an issue with Slow wifi upload speeds since day 1. After months of hassle with support i was issued a new Orbi system. The bew Orbi syste...
I have exacly the same problem, did you solved It ?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
Alienr0x wrote:
I have exacly the same problem, did you solved It ?
I have the same issue, slow wifi speed. I have 1GB, I get anywhere between 2mbps to 150 mbps on wifi on several devices.
. I'm going to return it back, I wasted enough time on this BS.
Factory resetting, rebooting, crap support, such a waste of my time.You'll not see any wifi speeds near 900Mpbs with Orbi AC. WIred yes you should.
Seems like a bit more trouble shooting and suggestions to help you narrow down the problem would be needed. You didn't even give some of us here in the forums a chance to help you out so, I don't think you can accuse us of bad support.
Other including myself have good performances with Orbi AC systems.
Good luck.
GerryGoa wrote:I have the same issue, slow wifi speed. I have 1GB, I get anywhere between 2mbps to 150 mbps on wifi on several devices.
. I'm going to return it back, I wasted enough time on this BS.
Factory resetting, rebooting, crap support, such a waste of my time.- I actually side with Gerry here. If few systems are working fine and a lot of users are facing issues similar to myself, that doesnt means Netgear shouldnt acknowledge it as “there is no issue” They should have their top of the line dev to work on the firmware and software side of the mesh system. People are heavily investing in these systems. This post already shares the history of users facing similar issues and tshooting already providing. Factory resetting the system after ever few days is not a solution it is a workaround and a painful one.