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Forum Discussion
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RBK50 and FIOS gigabit - recurring loss of internet connectivity
Just over weeks ago, I installed an RBK50 in my home. Since then, my FIOS internet connection has acted unusually (for the very first time in 1.5 years, since we got FIOS), and I'm curious if the iss...
Update on this issue:
I put the Orbi in AP mode, as recommended, a few weeks ago. The issue with my FIOS modem has not recurred since, so it seems likely that, for whatever reason, the double-NAT situation was causing the modem to choke.
Thanks again for all of the responses!
so you know you're running a double nat situation and ok with that? Just checking. Not saying thats the problem since its worked fine for you but it definitely is an option.
You could try switching the orbi to AP mode and seeing if the problem resolves. Like you said, you'd lose the routing features of the Orbi but if you did it for a week or two and the errors with the fios didn't reoccur, then its related to the 2 devices in routing mode and you could figure out your best setup from there. Its pretty easy to switch into AP mode.
In my personal experience, if your Fios devices is losing internet and the devices connected to it are losing internet, I'd be looking at that device and not the orbi. Devices do go bad every so often. Might be coincidence and it might be conflict between the devices. Only real way to find out is experiement.
Thank you for the feedback. Yes, I knew I was double NAT'd, but it worked, and throughput was still excellent, so I wasn't worrying. Anyway, I took your advice and just switched over to AP Mode to see if the issue I'm seeing now continues. Hopefully this solves it - I'd hate to spend the $ on a new modem right after buying this nice new Orbi!
It might be better to see if you can put whatever this unknown FIOS device into modem only (bridge) mode.
