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Forum Discussion
pobbard
May 05, 2019Tutor
RBK50 and FIOS gigabit - recurring loss of internet connectivity
Just over weeks ago, I installed an RBK50 in my home. Since then, my FIOS internet connection has acted unusually (for the very first time in 1.5 years, since we got FIOS), and I'm curious if the iss...
- May 24, 2019
Update on this issue:
I put the Orbi in AP mode, as recommended, a few weeks ago. The issue with my FIOS modem has not recurred since, so it seems likely that, for whatever reason, the double-NAT situation was causing the modem to choke.
Thanks again for all of the responses!
pobbard
May 05, 2019Tutor
Thank you for the feedback. Yes, I knew I was double NAT'd, but it worked, and throughput was still excellent, so I wasn't worrying. Anyway, I took your advice and just switched over to AP Mode to see if the issue I'm seeing now continues. Hopefully this solves it - I'd hate to spend the $ on a new modem right after buying this nice new Orbi!
michaelkenward
May 06, 2019Guru - Experienced User
It might be better to see if you can put whatever this unknown FIOS device into modem only (bridge) mode.