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Forum Discussion
RBK50 and RBS50: constantly disconnecting and dropping internet
Running on 2.1.4.16.
I have an Orbi RBK50 connected through wired backhaul and an RBS50 connected wirelessly on my network. The system works great periodically, but on some days it constantly ...
Latitudes33 wrote:
I have an Orbi RBK50 connected through wired backhaul ...
What does that mean? Wired to what? A modem? If so, what modem?
Latitudes33 wrote:
....but on some days it constantly drops the internet and disconnects from the satellite.
Where does the internet connection die? Before or after the RBK50? What is happening at the modem when this happens?
The main router (RBR50) is connected via ethernet cable to the satellite Orbi RBS50. To fill in gaps within the mesh network, I have an RBW30 plugged into the wall.
The cable modem the Orbi is connected to is an Arris TM822. Does that help?
Latitudes33 wrote:
The cable modem the Orbi is connected to is an Arris TM822. Does that help?
Not a modem/router, its seems, which eliminates one possible issue.
Sadly, my RBS50 ,is still in its box, waiting for me to get my act together. What distances are these things covering? Outdoor suggests long range.
The main router is downstairs and is probaby 30-40 ft from the wireless satellite. At times, the connection is good, the light shows a blue ring, but then it randomly drops and goes to magenta. Can only assume that this is software.
The wired satellite connected via ethernet cable has a connection status of poor on the attached devices page. When it works, the range seems fine, but it's constantly dropping devices.
Overall, I'm not trying to do anything beyond 5000 SQ ft and nothing outside.
Hi All,
There is a new firmware released for RBK50. Kindly update the firmware to 2.2.1.210.
https://kb.netgear.com/000060273/RBR50-RBS50-Firmware-Version-2-2-1-210
Regards,
Blanca
Community TeamDear Blanca,
No more pushed "automatic" updated please.
Once my R50 was updated to V2.1.4.210 automatically few days ago, it became unstable again, constantly disconnecting and dropping internet. At lease 2-3 times everyday. It took me hrs to downgrade it back to v2.1.4.10 after reading https://community.netgear.com/t5/Orbi/Disable-auto-update-of-orbi-firmware-additional-steps-needed/td-p/1575772.
R50 back to work again after downgrade !!!
