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Forum Discussion
RBK50 and RBS50: constantly disconnecting and dropping internet
Running on 2.1.4.16.
I have an Orbi RBK50 connected through wired backhaul and an RBS50 connected wirelessly on my network. The system works great periodically, but on some days it constantly ...
The main router (RBR50) is connected via ethernet cable to the satellite Orbi RBS50. To fill in gaps within the mesh network, I have an RBW30 plugged into the wall.
The cable modem the Orbi is connected to is an Arris TM822. Does that help?
Hi All,
There is a new firmware released for RBK50. Kindly update the firmware to 2.2.1.210.
https://kb.netgear.com/000060273/RBR50-RBS50-Firmware-Version-2-2-1-210
Regards,
Blanca
Community Team
Dear Blanca,
No more pushed "automatic" updated please.
Once my R50 was updated to V2.1.4.210 automatically few days ago, it became unstable again, constantly disconnecting and dropping internet. At lease 2-3 times everyday. It took me hrs to downgrade it back to v2.1.4.10 after reading https://community.netgear.com/t5/Orbi/Disable-auto-update-of-orbi-firmware-additional-steps-needed/td-p/1575772.
R50 back to work again after downgrade !!!
The system may upgrade again since NG seems to be pushing this version out.
One thing you should try if this happens, download the FW files and manually install them, then do a factory reset and set up the system from scratch:
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. So try this out as well.
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001
Ken167 wrote:
Dear Blanca,
No more pushed "automatic" updated please.
Once my R50 was updated to V2.1.4.210 automatically few days ago, it became unstable again, constantly disconnecting and dropping internet. At lease 2-3 times everyday. It took me hrs to downgrade it back to v2.1.4.10 after reading https://community.netgear.com/t5/Orbi/Disable-auto-update-of-orbi-firmware-additional-steps-needed/td-p/1575772.
R50 back to work again after downgrade !!!
