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Forum Discussion
MobyDev
Aug 04, 2019Aspirant
RBK50 causing my CM1000 to power cycle
I have a Netgear CM1000 modem that’s been working fine connected to a Google WiFi system for over a year. I got the Orbi RBK50 system installed and it would cause my CM1000 to power cycle continuously...
- Aug 06, 2019
My solution was to move them about a foot apart and that seemed to work keeping the home phone connect from rebooting over again and again.this worked until I moved the satellite that room.
Tjharris6
Aug 06, 2019Guide
My solution was to move them about a foot apart and that seemed to work keeping the home phone connect from rebooting over again and again.this worked until I moved the satellite that room.
- techmoby43Aug 06, 2019Aspirant
Excellent. I got it packaged up to return tomorrow, but I think I will try this out before I do that . Thank you!
- FURRYe38Aug 06, 2019Guru - Experienced User
There should be at least 3 feet or more between the modem and any wifi router. They should never be in close proximity.
Tjharris6 wrote:My solution was to move them about a foot apart and that seemed to work keeping the home phone connect from rebooting over again and again.this worked until I moved the satellite that room.
- CrimpOnAug 06, 2019Guru - Experienced User
"Never" is such an absolute. My Orbi has been about one foot from two different modems for nearly three years and has never caused a problem. I would think that modem manufacturers should expect customers might place these items close together for convenience and shield the modem to prevent interference. "Good practice", absolutely. "never" seems a bit much.
- FURRYe38Aug 06, 2019Guru - Experienced User
Just because it works doesn't mean it's not doing something. Maybe however it's been good advise and good operationla standards in history not to have wifi devices too close to each other. Can cause problems. Users choice though.
- MobyDevAug 06, 2019Aspirant
Good to know. I'll give it one more try and see if it works. My Google WiFi router was exactly where I placed the Orbi and I never had issues. But I will see if I can put it into my network closet which is pretty much the middle of my house. I'll post again with the outcome later on tonight.
- FURRYe38Aug 06, 2019Guru - Experienced User
Might swap LAN cables between the modem and RBR as well. Good quality CAT6 is recommended.