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Forum Discussion
RBK50 Connection Issues
Hi. A few weeks ago, I began having issues with my RBK50 with dropping of WiFi connection with my laptop and iPhones.
So i updated to 2.1.4.16 in hopes of fixing the issue. Nope, getting th...
How many satellites does your system have? Did you update the satellites first, then the router? Try doing a factory reset of the router and satellites then reconfigure your system manually. DO NOT use any backup config files as they could contain corrupted info. After you've reconfigured your RBK50, allow about 5-10 minutes for the system to "settle". DO NOT use the built-in speedtest in the QOS tab of Advanced settings. If you wish to test your system speed do it through an online service or WiFi app.
I also recommend establishing IP address reservations for all your devices. Good luck!
tucsontico wrote:
How many satellites does your system have? Did you update the satellites first, then the router? Try doing a factory reset of the router and satellites then reconfigure your system manually. DO NOT use any backup config files as they could contain corrupted info. After you've reconfigured your RBK50, allow about 5-10 minutes for the system to "settle". DO NOT use the built-in speedtest in the QOS tab of Advanced settings. If you wish to test your system speed do it through an online service or WiFi app.
I also recommend establishing IP address reservations for all your devices. Good luck!
I have one satellite. And yes, i did update the satellite firmware first then the routers.
I did do a factory reset, but i used a backup. I will do another and set up manually.
Also, how can establish IP address reservations for all of my devices?
Thanks!
You might try a factory reset and set up from scratch and this time, don't use the back up config file.
To set IP address reservations go to the "Advanced" Tab>"Setup">"LAN Setup". Select "Use Router as DHCP Server" if it isn't selected. Choose a range of IP adresses. (I recommend about 5 more than devices you own. For example: 192.168.1.2-192.168.1.27 if you own 20 devices. This will allow friends/family to use your network without a reservation but won't allow a "crowd" in your LAN.) Scroll down to the bottom and select the "Add" button and begin adding IP reservations for all your connected devices. If you miss one or two it is simple to add them later with the same process. If you need to expand the IP range that is simple also. After getting the reservations configured as you'd like, MAKE CERTAIN you click blue "APPLY" button at the top. Allow 10-15 minutes for the process to complete and you may have to powercycle the devices to get the address reservation to stick.
