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Forum Discussion
JohnPhotography
Jun 27, 2018Aspirant
RBK50 Connection Issues
Hi. A few weeks ago, I began having issues with my RBK50 with dropping of WiFi connection with my laptop and iPhones.
So i updated to 2.1.4.16 in hopes of fixing the issue. Nope, getting th...
FURRYe38
Jun 27, 2018Guru - Experienced User
Whats the Mfr and model of the ISP modem the Orbi is connected too?
How big is your home? Sq ft?
Distance between router and satellites? 30 feel to start...
What channels are you using? Try 1, 6 or 11 on 2.4.ghz. Any on 5Ghz.
Any wireless nieghbors near by? if so, how many?
Try disabling MIMO, Daisy Chain and Fast Roaming...
JohnPhotography wrote:
Hi. A few weeks ago, I began having issues with my RBK50 with dropping of WiFi connection with my laptop and iPhones.
So i updated to 2.1.4.16 in hopes of fixing the issue. Nope, getting the same lackluster performance.
I noticed with both laptop and iPhone, if i turned off WiFi then turned it back on....it would regain connection. But connection would eventully drop within a few minutes.
I rebooted since doing the firmware upgrade and I've hard wired into my modem and all checked out. I'm at a loss on what to do next.
PLEASE HELP! TIA.
- JohnPhotographyJun 27, 2018Aspirant
FURRYe38 wrote:
Whats the Mfr and model of the ISP modem the Orbi is connected too?
How big is your home? Sq ft?
Distance between router and satellites? 30 feel to start...
What channels are you using? Try 1, 6 or 11 on 2.4.ghz. Any on 5Ghz.
Any wireless nieghbors near by? if so, how many?
Try disabling MIMO, Daisy Chain and Fast Roaming...
JohnPhotography wrote:
Hi. A few weeks ago, I began having issues with my RBK50 with dropping of WiFi connection with my laptop and iPhones.
So i updated to 2.1.4.16 in hopes of fixing the issue. Nope, getting the same lackluster performance.
I noticed with both laptop and iPhone, if i turned off WiFi then turned it back on....it would regain connection. But connection would eventully drop within a few minutes.
I rebooted since doing the firmware upgrade and I've hard wired into my modem and all checked out. I'm at a loss on what to do next.
PLEASE HELP! TIA.
Technicolor #TC8717T
2300 sq ft
Between 40-50 ft apart. Orbi is on the 2nd floor and satellite is on the first floor on the opposite side of the house.
2.4 channel set to AUTO.
Have about 5 neighbors with live SSID's showing.
Will try and disable MIMO, DC and FR.