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Forum Discussion
bledlow
Feb 02, 2023Follower
RBK50 continuously loses connectivity
In December my previous system (RBR50) stopped working. I replaced it with the RBK50 because it was compatible with the RBS50 satellites which seemed to be fine. I was able to get everything linked...
KevinLiT
Feb 03, 2023NETGEAR Moderator
Hello bledlow,
Welcome to the NETGEAR Community!
Please ensure that your RBK50 is on the current FW 2.4.7.24. If your FW is not on the most current version please navigate to the link below for instructions on how to manually update your RBK50 system.
Please navigate to the link below for the download file for your RBR50:
https://www.netgear.com/support/product/RBK50#download
For more information on manually updating your RBK50 please navigate to the link below:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Please let me know if this helps!
Best,
Kevin
Community Team