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RBK50 Disconnects driving me crazy
I'm a somewhat older fellow that doesn't have the greatest grasp of modern technology. Just when I try to research the latest "get rid of cable" rave, I decide to update my WiFi router with what I t...
tadslc wrote:I'm a somewhat older fellow that doesn't have the greatest grasp of modern technology.
Just when I try to research the latest "get rid of cable" rave, I decide to update my WiFi router with what I thought was a great option, the ORBI RBK50 system.
Installed last week and ever since it's been a constent headache of disconnects. Trying to do a little research has turned into potentially hours of suggestions and rebuttles, really not much I understand But it's given me a few ideas, the main one is go back to my old system. After having used a Netgear WNDR4500 for 4-5 years with zero issues I am very dissapointed in this "upgrade".
WiFi shouldn't be so complicated especially since I really don't have anything special connected. A few Roku devices, a Sonos, a few phones and laptops.
Very disappointed at Netgear
If you're looking for help, the community will need more info, such as:
what type of modem are you using?
has the Orbi ever worked?
Do you know what firmware you have installed on the Orbi?
Thanks guys
Well, at this point I can answer a couple of the questions- What type of Modem am I using? This is easy because I just went down and replaced my modem yesterday at Spectrum because I knew this had to be the problem, my old modem (which I don't know the model #)
My new Modem is an Arris TM1602.
I probably have 30-40 feet between the router and satellite.
I have plenty of neighbors around me that have WiFi, sometimes more than others but on average probably 3-4.
Orbi definately has worked more often than not but still going off for 5-15 minutes at a time is definately unecceptable.
I have 2 things plugged into the router, my computer and my Sonos
My home is a whopping 2,000 sq ft but I'd also like to have it reach my back porch which it will while it's working.
BTW - I'l have more answers when I get home this evening.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. Try to use channels that your nighbors are not using. If not, and you have to share channels, try lowering the power output on the radios from 100% to say 75 or 50% and see if this helps. You could be getting some interference and noise from your wifi nieghbors. Under Advanced Tab/Advanced Settings/Wireless Settings.
tadslc wrote:Thanks guys
Well, at this point I can answer a couple of the questions- What type of Modem am I using? This is easy because I just went down and replaced my modem yesterday at Spectrum because I knew this had to be the problem, my old modem (which I don't know the model #)
My new Modem is an Arris TM1602.
I probably have 30-40 feet between the router and satellite.
I have plenty of neighbors around me that have WiFi, sometimes more than others but on average probably 3-4.
Orbi definately has worked more often than not but still going off for 5-15 minutes at a time is definately unecceptable.
I have 2 things plugged into the router, my computer and my Sonos
My home is a whopping 2,000 sq ft but I'd also like to have it reach my back porch which it will while it's working.
FURRYe38 wrote:What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. Try to use channels that your nighbors are not using. If not, and you have to share channels, try lowering the power output on the radios from 100% to say 75 or 50% and see if this helps. You could be getting some interference and noise from your wifi nieghbors. Under Advanced Tab/Advanced Settings/Wireless Settings.
I don't think he/she is home yet.
I'm definately a he and I'll definately look into this more when I'm with Orbi.
