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Forum Discussion
YmeesYmees
Sep 30, 2019Aspirant
RBK50 Download Speed Issues
Just installed the RBK50 with Satellite. Running V2.3.5.30. Discovered a strange issue. If I run a speed test from my ATT modem (Fiber 1000), I get 900+ up and 900+ down. When I run the speed test fr...
YmeesYmees
Oct 01, 2019Aspirant
Classically, after I submitted this post, the site recommended another related topic. It mentioned an issue with the ATT modem that prevented Orbi from getting max throughput through the ethernet port on the modem. And that's the weird thing. I can consistently get 900+ mbps upload speed. Every test. My download is always 500-ish mbps. So I called ATT, ran through the usual troubleshooting script only to have the tech tell me that they are sending a new modem. That will be here in 2 days. You guys will have to wait until then to see if I resolve this.
Other than this, I've only had a few other weird things pop up, but I'll wait to troubleshoot all of that after I switch out my ATT box.
Thanks for the replies, everyone. I'll keep you posted.
FURRYe38
Oct 01, 2019Guru - Experienced User
I know some others have mentioned that there was a FW update pushed out to there ATT modems which caused problems:
Not sure if this would include you or not:
https://community.netgear.com/t5/Orbi/RBK50-Speed-Throttling-Wired-and-Wireless/td-p/1673291/jump-to/first-unread-message
https://community.netgear.com/t5/Orbi/How-I-fixed-our-intermittent-internet-connectivity-problems-with/td-p/1688722/jump-to/first-unread-message
https://community.netgear.com/t5/Orbi/Orbi-RBR50-Slow-Wired-WAN-after-2-2-1-210-Upgrade/m-p/1676934/highlight/true#M47457
Reports of Orbi working at 900Mbps+-:
https://community.netgear.com/t5/Orbi/New-RBR50-Satellite-setup-some-thoughts-and-questions/m-p/1695161/highlight/true#M50762
https://community.netgear.com/t5/Orbi/Download-speed-cut-in-half-on-wired-connection/m-p/1695372/highlight/true#M5081
YmeesYmees wrote:Classically, after I submitted this post, the site recommended another related topic. It mentioned an issue with the ATT modem that prevented Orbi from getting max throughput through the ethernet port on the modem. And that's the weird thing. I can consistently get 900+ mbps upload speed. Every test. My download is always 500-ish mbps. So I called ATT, ran through the usual troubleshooting script only to have the tech tell me that they are sending a new modem. That will be here in 2 days. You guys will have to wait until then to see if I resolve this.
Other than this, I've only had a few other weird things pop up, but I'll wait to troubleshoot all of that after I switch out my ATT box.
Thanks for the replies, everyone. I'll keep you posted.