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Forum Discussion
Raze48
Nov 09, 2021Aspirant
RBK50 Dropping Internet Connection constantly
So currently my setup is as follows: Bell HomeHub3000 -> Orbi RBR50 Router -> Orbi RBS50 Satellite -> Desktop PC It's set up in a wired Daisy-Chain Topography and the Desktop PC is hardwired from th...
- Nov 13, 2021
*Update*
I disabled "Automatically adjust for daylight savings time" and changed my NTP to "time.google.com" instead of the Netgear deault and I have not had a single issue since.
Pretty sad considering I dug this solution up from a post from March of 2019, that had people from March of 2020 posting the same issue and here we are in November 2021 having the same issue multiple firmware revisions later.
FURRYe38
Nov 09, 2021Guru - Experienced User
Does the top ring on the RBR turn ON when this happens?
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
I recommendt trying #2 first.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.